Our size charts reflect the standard international conversions.
(The sizes are indicative and may differ between articles)
Women size table
Men size table
Junior size table
Accessories size table
The sizes of the belts refer to the length in cm measured from the third hole to the buckle.
WHERE DO WE SHIP?
All sales and shipments available on the "ITALIAN" language website (www.aeronauticamilitareofficialstore.it) can only be carried out within the Italian territory.
For shipments to the rest of Europe, it is necessary to visit www.aeronauticamilitareofficialstore.it and choose between "ENGLISH" / "FRANCAIS" / "DEUTSCH" / "ESPANOL" by selecting the desired language from the menu on the upper left side of the page.
Delivery times depend on the goods' geographical destination.
Shipments to Italy normally take 4 business days
We use UPS for Italian deliveries.
Shipping costs can be calculated through the dedicated form you will find on the payment page.
Shipping is free for orders exceeding 299.00 EUR.
Tracking your delivery with UPS
You can track the delivery of your order by entering the Search/Tracking Number provided by aeronauticamilitareofficialstore on the www.ups.com website.
You will find your order's Tracking Number both in your personal area and in the shipping confirmation e-mail.
Users registered on AERONAUTICAMILITAREOFFICIALSTORE.IT can also check the status of their order by accessing their website Personal Area.
UPS delivers from Monday to Friday during office hours and cannot schedule appointments.
The courier will try to deliver the package for three consecutive business days: you will find UPS's contact number on the notification the delivery person will leave for you at every attempt.
Undelivered orders will be returned to our warehouse.
Any item purchased on aeronauticamilitareofficialstore.it can be returned within 14 business days from the delivery date.
1) Make sure the products are in the same conditions in which you received them, with all tags attached and intact.
2) Enter your personal area by logging in to My Account with your e-mail and password.
You will find a few options, among which RMA, in the menu on the left side of the page.
Click it to go on with the return process. Click the "New Refund Request" button and select the relevant order number. Follow the instructions and fill in the requested fields. Remember to clearly indicate whether you wish to return the entire order or just a few items by entering a comment.
3) Prepare the package and apply the UPS label to the aeronauticamilitareofficialstore box (or to an equally resistant box of the same size) in order to cover the first shipment's data.
Thanks to our return service, you will be sure to receive a refund in case of theft or loss that may occur upon delivery to our Thiene (VI) warehouse.
5) Book the pick-up by contacting UPS, on the phone or online, within 14 business days from the delivery date. Return shipping is free of charge.
Return shipping is free of charge only if you use our UPS courier.
You can choose a different courier if you prefer. In this case, you will have to pay for the return and any theft or loss that might occur.
Please note that we can only refund properly returned products.
Should the returned goods not meet the requirements listed, aeronauticamilitareofficialstore.it will not be able to issue a refund and will send the package back to you.
You can always check the return status in your personal area or by using the UPS code you will find on your copy of the label by accessing the website www.ups.com.
Please also remember that:
You can only send the goods to be returned from the country in which you have placed the order.
Remember not to remove the blue safety cord from the garment if you wish to return it. Products returned without this cord will not be refunded.
The following data must be written on the UPS label to be applied to the package:
Recipient: Cristiano di Thiene Spa - Via dell'Artigianato 4 - 36016 Thiene (VI) Italy
Payment Terms: "Bill to the recipient"
The recipient's UPS code is X7035W.