Backpack Falcons are back!

The sizes of the belts refer to the length in cm measured from the third hole to the buckle.

The list of countries to which aeronauticamilitareofficialstore.it ships can be found by clicking in the SHIP TO section at the top left of the homepage. Before making the purchase choice, we recommend choosing the country of destination.

Delivery time

Shipping times depend on the geographic destination of the goods. Generally shipments to UE countries arrive within 2/3 working days and 2/6 working days in extra UE countries. 
Shipments are made by UPS courier.
Shipping costs can be calculated using the appropriate form on the payment page.
Depending on the destination country, shipping is free for orders exceeding 80 euros or 299 euros.

Tracking your delivery with UPS

You can track the delivery of your order by entering the Search/Tracking Number provided by aeronauticamilitareofficialstore on the www.ups.com website.
You will find your order's Tracking Number both in your personal area and in the shipping confirmation e-mail. 

Users registered on AERONAUTICAMILITAREOFFICIALSTORE.IT can also check the status of their order by accessing their website Personal Area. 
UPS delivers from Monday to Friday during office hours and cannot schedule appointments.
The courier will try to deliver the package for three consecutive business days: you will find UPS's contact number on the notification the delivery person will leave for you at every attempt.
Undelivered orders will be returned to our warehouse.

You can return any product purchased on aeronauticamilitareofficialstore.it within 14 working days from the delivery date.

HOW TO REQUEST A RETURN

1. Make sure that the products are in the same condition you received them, intact and with the tags attached.

2. Use the return form at the bottom of this page and enter the order number or the tracking code communicated to you via e-mail. Follow the instructions and fill in the requested fields. Remember to specify with a comment if you prefer to receive a refund or a replacement. In this second case, please indicate the code, size and color of the product you would like to receive in exchange.

3. Wait to be contacted by e-mail from the Aeronautica Militare Official Store Customer Service who will send you the return shipping label. Once the e-mail is received, prepare the package and attach the UPS label on our box or on a box with the same strength and size covering the information of the first shipment. Remember to insert the payment receipt inside the package.

4. Book the parcel pick up by contacting UPS, by phone or online, within 14 working days from the delivery date. If you prefer, you can send the package using the closest UPS Access Point.